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Terms of Use

Last updated: 2 October 2026

These Terms of Use (the “Terms”) govern your use of the Tiger.com application, the dex.tiger.com website and the Tiger.com Telegram bot (together, “Tiger.com” or the “Service”) operated by Amplify Factor S.A., a company registered in the Republic of Panama (“we”, “us”). By opening the Service, creating a wallet or continuing past the sign-in screen you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. What Tiger.com is — and is not

Tiger.com is a software interface. It lets you create a self-custodial crypto wallet on your device, view market data and submit orders to a third-party decentralized exchange (the “DEX”) that runs on a public blockchain. Every trade, deposit and withdrawal is executed by the DEX and the blockchain according to their own rules, not by us.

  • We do not hold your funds, private keys or seed phrase and cannot move your assets.
  • We are not a broker, exchange, custodian, payment institution or investment adviser, and we are not a party to any trade.
  • Nothing in the Service is financial, investment, legal or tax advice. Any figures shown (prices, PnL, liquidation estimates, slippage) are estimates based on data from the DEX and may be inaccurate or delayed.
  • Trader rankings, other users’ trades, “repeat this trade” links, market highlights and tactics picked by automated or AI features are information only. They are not a recommendation or an offer, and past results do not predict future results.
  • Markets named after stocks, indices, commodities or currencies are contracts on the DEX that follow a price. They are not shares, securities or physical goods: you acquire no ownership, dividends, voting or delivery rights, and the contract price may differ from the price of the underlying asset.

2. Eligibility

You must be at least 18 years old and legally able to enter into contracts. The Service is not available to Restricted Persons: (a) persons or entities who reside in, are located in, are incorporated in or have a registered office in the United States of America or Ontario, Canada; (b) persons or entities who reside in, are located in, are incorporated in or have a registered office in a jurisdiction subject to applicable economic and trade sanctions or export control laws (“Restricted Territories”); (c) citizens of Restricted Territories, wherever they are; and (d) persons who are themselves subject to sanctions. You also may not use the Service where it, or trading crypto derivatives, is prohibited or requires a licence we do not hold, or on behalf of any such person, and you may not use a VPN or other means to hide your location. You are responsible for checking that your use of the Service is lawful where you are.

3. Your account, wallet and keys

  • You sign in with a passkey, your Telegram account, the seed phrase of an existing wallet, or by confirming a QR code from a device where you are already signed in. Keep your devices, passkeys and Telegram account secure; anyone with access to them can use the Service on your behalf.
  • Your wallet is generated on your device. The seed phrase and private keys are encrypted with your device secret or PIN and stored on your device. When the wallet is created, the app also keeps an encrypted backup of it on our servers so that you can restore it on another device. By default the backup is encrypted with a device secret that is never sent to us, and we cannot decrypt it. If you set a PIN, the backup is protected by your PIN together with a key stored on our servers: we cannot open it without your PIN, but a short PIN could be guessed by someone with full access to our systems. You do not have to write the seed phrase down when the wallet is created — you can view and save it later in Settings. Until you save it, access to the wallet depends on your device, passkey or PIN; the seed phrase is the only way to restore the wallet without them, so we recommend saving it and keeping it safe.
  • Your assets are recorded on the blockchain and on the DEX under your wallet’s address — not in an account with us. We have no access to them: we cannot withdraw, transfer, freeze, reverse or reimburse them, and we cannot reset or recover your seed phrase, keys or PIN.
  • You alone are responsible for keeping your seed phrase, PIN, passkeys, devices and Telegram account safe, and for every action made with them, including by anyone who obtains them. Never share your seed phrase: we will never ask for it.
  • If you lose your seed phrase, PIN or device, we cannot recover your wallet or funds. Blockchain transactions are irreversible: check the address and network before you send — assets sent to a wrong address or over a wrong network cannot be returned.
  • Trading is executed through a delegated trading key that you activate on your device. The key can place and cancel orders but cannot withdraw funds. It is stored encrypted on your device inside the wallet: removing the wallet from the device in Settings removes the key from it, and you can revoke the key at any time directly on the DEX.

4. Trading risks

Trading crypto assets, and especially perpetual contracts with leverage, is highly risky. You can lose all of the funds you deposit. In particular:

  • Leverage magnifies both gains and losses; positions may be liquidated by the DEX when margin falls below its requirements.
  • Prices are volatile and may move sharply; market orders may fill at a worse price than shown (slippage) or not at all.
  • Perpetual positions pay or receive funding at the rates set by the DEX.
  • The DEX, the blockchain, bridges and network connections can be congested, paused or unavailable; orders may be delayed or rejected.

You trade at your own risk and are solely responsible for your decisions and for monitoring your positions. Messages and alerts (including liquidation warnings) are sent on a best-effort basis and may arrive late or not at all; do not rely on them to manage risk. You are solely responsible for reporting and paying any taxes that apply to your activity.

5. Fees

Tiger.com charges a service fee on each executed trade (currently 0.1% of the trade value), which the DEX collects together with its own trading fees and pays to us. The DEX’s fees, funding and blockchain network fees are set by third parties and may change without notice. Fiat purchases and sales are subject to the fees of the payment partner shown before you confirm. We may change our fee by updating these Terms or the in-app fee schedule.

6. Trading bots

Bots are automated strategies that you configure and start. They run on our servers using a separate trading key limited to the bot wallet you fund. A bot follows your parameters mechanically; it does not guarantee profit and can lose the whole bot budget. You are responsible for the parameters you set and for stopping a bot when needed.

7. Buying and selling with fiat

Fiat on- and off-ramp is provided by third-party payment partners under their own terms and verification requirements. We only pass your order to the partner and show its status. Refunds, chargebacks and disputes are handled by the partner.

8. Referral program

If you share your referral link, you may receive a share of the Tiger.com fee paid on trades by users who sign up through it, at the rate shown in the app. Rewards are accrued in USDC and paid to your Tiger.com wallet according to the schedule shown in the app. If you signed up through someone's link, you receive cashback on the Tiger.com fee for the period and at the rate shown in the app; the fee is charged in full, and the cashback is accrued in USDC and paid to your Tiger.com wallet daily. We may adjust rates, withhold rewards or cashback obtained by fraud or self-referral, and end the program at any time.

9. Acceptable use

  • Do not use the Service for money laundering, sanctions evasion, market manipulation or any unlawful purpose.
  • Do not interfere with the Service, probe its security, scrape it at scale or use it through automated means other than the features we provide.
  • Do not misrepresent your identity or location, or use the Service on behalf of a person who is not allowed to use it.

10. Third-party services and availability

The Service depends on Telegram, the DEX, blockchain networks, bridges, market-data providers and payment partners that we do not control. We may modify, suspend or discontinue any part of the Service at any time, including for maintenance or where required by law.

11. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of data or uninterrupted operation.

12. Limitation of liability

To the fullest extent permitted by law, we and our affiliates are not liable for any indirect, incidental, special or consequential damages, loss of profits, loss of assets or data, or losses caused by the DEX, blockchains, third parties, market movements, errors, interruptions or delays of the Service (including bots, alerts and displayed data), your loss of keys or devices, or your own decisions. Where liability cannot be excluded, it is limited to the Tiger.com fees you paid to us in the 12 months before the claim.

13. Indemnity

You agree to indemnify us against claims, losses and expenses arising from your breach of these Terms or your use of the Service.

14. Suspension and termination

We may restrict or terminate your access to the Service if you breach these Terms, if required by law or if we reasonably suspect fraud or abuse. Because your wallet is self-custodial, you keep access to your assets through your seed phrase even if access to the Service ends.

15. Changes to these Terms

We may update these Terms. The current version is always available in the app and at dex.tiger.com/legal/terms. Continued use after a change means you accept the new Terms.

16. Governing law and disputes

These Terms are governed by the laws of the Republic of Panama. Disputes are resolved by the courts of the Republic of Panama, unless mandatory consumer law gives you the right to bring a claim elsewhere.

17. Contact

Amplify Factor S.A., registration No. 155758692-2-2024, Bloc Office Hub, Fifth Floor, Santa Maria Business District, Panama, Republic of Panama; P.O. Box 0816-02884, Panama, Republic of Panama. Support: dex.support@tiger.com or the Tiger.com bot in Telegram.